Frequently asked questions

Buying starts with finding. Expo connects you with companies, professionals, products and services to make your choices easier and introduce you to new opportunities.

1. What can I find on Expo Innovation Online?

At Expo, you’ll find products, services, offers and opportunities from different companies and professionals, all in one place to make your search easier and help you discover new business opportunities.

2. Do I need to pay to use Expo Online?

No. Access to the offers and companies available on the platform is free for customers. You can browse, get to know the partners and find what you’re looking for.

3. How do I purchase a product or book a service?

When you find something that interests you, use the contact details provided in the offer to speak directly to the supplier. They will provide information on availability, payment, delivery, booking and other terms and conditions of the purchase or service.

4. Is payment processed by Expo Innovation Online?

No. Expo acts as a platform for visibility and connection. The contract and payment are handled directly between you and the supplier, in accordance with the terms set out by them.

5. I’m having a problem with a purchase or service. What should I do?

First, contact the relevant supplier directly to find a solution. If you feel it is necessary to report an issue relating to a partner or content published on the platform, you can also contact Expo via our customer service channels.

6. How can I keep up to date with new offers and opportunities?

Register your email address and regularly check Expo Innovation Online and our communication channels. New partners, products, services and opportunities may be added to the platform, giving you new options to choose from.

1. What is Expo Innovation Online?

Expo Innovation Online is a platform for raising visibility and generating demand that connects companies, products and services with new audiences. Our aim is to help partners be discovered by potential customers and generate new business opportunities.

2. Who can advertise on Expo Innovation Online?

Companies, professionals and entrepreneurs who offer products or services and wish to expand their digital presence and reach new customers. Each partner goes through the registration process and must provide accurate and up-to-date information about their business.

3. What plans are available?

Expo offers three subscription options:

Digital Presence – CHF 29.90/month Visibility – CHF 59.90/month Expansion – CHF 89.90/month. Each plan offers different opportunities for exposure and promotion within the platform.

4. Does Expo guarantee sales for suppliers?

No. Expo increases visibility and opportunities for contact, but conversion depends on factors such as the offer, price, quality, customer service, speed of response and the experience provided by the supplier itself. For this reason, we also provide sales guidance and training to our partners.

5. How does the customer get in touch with the supplier?

Upon finding an offer or company of interest, the customer may use the contact channels provided by the partner. Negotiation, payment, delivery, scheduling and other conditions are handled directly between the customer and the supplier.

6. Is Expo responsible for the advertised product or service?

No. Expo Innovation Online acts as a platform for promotion and connection. Information regarding the offer, prices, availability, customer service, payments, deliveries, exchanges, refunds, guarantees and the provision of services is the responsibility of the respective supplier, in accordance with the platform’s terms and conditions.

Choose your plan and boost your visibility!